Retail

Customer wants a mountain bike. Your catalog has 200 options. They left after 10 minutes

Complex catalog stores lose most visitors not to price — to confusion. The customer knew what they wanted to do. They just couldn't find the right product. And when they did pick — wrong pedals, incompatible shoes, return.

Stop losing sales to customers who came ready to buy but couldn't navigate your catalog.

82%
Visitors with buying intent bounce from complex catalogs
3×
Higher average order value with compatible build vs. single item
0
Compatibility mistakes — every item validated against your catalog
8 min
Task to complete compatible build, ready to add to cart

your numbers in about 2 minutes, no email required

Wrong pedals. Incompatible shoes. "The store sold me the wrong thing" — that's your return

Catalog confusion costs you twice: the sale you lost, and the return from the one you made

Sound familiar?

Customer wants a mountain bike for trail riding, budget €800. Your catalog has 200 bikes. Filters return 40 results. They don't know the difference between hardtail and full-suspension, 29" vs 27.5". They spend 10 minutes, get confused, close the tab.

You lost that sale. Not because your product was wrong — because your catalog spoke a different language than your customer.

And the ones who push through and buy — buy wrong. Wrong pedals, incompatible with the shoes they already own. Wrong frame size. Wrong drivetrain for the terrain. Return at your cost. Support ticket. Bad review.

The customer didn't fail. Your catalog didn't help them choose. That's the difference between a store that converts and one that just has inventory.

The bottleneck in numbers

Most visitors with complex product intent never complete a purchase. Out of 10,000 monthly visitors:

10000MONTHLY VISITORS (complex product intent)
1800STARTED BROWSING / FILTERING
8,200 BOUNCED — CATALOG TOO COMPLEX (82%)
420ADDED SOMETHING TO CART
1,380 ABANDONED — COMPATIBILITY UNCERTAINTY (77%)
95COMPLETED PURCHASE
325 ABANDONED CART

MOST LOST — CATALOG CONFUSION OR COMPATIBILITY UNCERTAINTY

What happens when the store helps the customer choose — not just browse

Same visitor. Same catalog. Now they find the right build and check out:

Task-first, not catalog-first

Customer describes what they want to do. Configurator asks the right questions, recommends a compatible build from your catalog. No filter confusion.

Zero compatibility mistakes

Every item in the build validated against your catalog. No wrong parts, no returns for incompatibility.

Support tickets drop

Compatibility questions answered before checkout. Support team handles exceptions, not "will this work with that?"

Complete builds, not single items

Configurator suggests compatible accessories. Frame → fork → wheels → drivetrain → brakes. One order, higher average order value.

See it in action

Get your ROI estimate

See payback for your quote volume. How many leads you lose today, and what changes when the configurator handles first touch.

ROI Interview

Investment models

Choose the path that fits your organization

PRICE

Standard Deployment

€16,000+

Agile implementation + Cloud scale. Most common path for rapid market entry.

Phase 1: Implementation
  • Direct website integration (Chat or API)
  • Business logic customization
  • System calibration
  • Database construction & population services
Then: Monthly Infrastructure
€1,500+/month
  • Managed cloud hosting
  • Updates & maintenance included
  • Scales with request volume

Enterprise On-Premise

One-time license

On request

For strict data sovereignty requirements. Full control, deployed on your infrastructure.

  • Deployed on your infrastructure
  • Full data control
  • Docker / Kubernetes ready
  • Implementation fee based on complexity
  • White-label options available
!

Special pricing available: We offer adjusted investment terms for organizations willing to participate in a detailed public case study featuring real conversion metrics, implementation timeline, and ROI data.

Why Companies Trust R[AI]SING SUN

COMPLIANCE

GDPR Compliant

Built for GDPR. Your data won't leak, and you won't explain anything to regulators.

LOCATION

EU-Based Company

One EU entity. One contract. No subcontractors in unclear jurisdictions.

HOSTING

EU/US Servers

EU or US hosting. You decide.

DEPLOY

On-Premise Available

Your infrastructure, your control. Full deployment on your servers — no data leaves your network.

SECURITY

Data Encrypted

Your data is encrypted at all times. Same protection level used by banks.

PRIVACY

No Data Training

Your data is never used to train AI models. What you share stays exclusively yours.

FAQ

Filters require the customer to know what they're looking for. Quizzes ask the same questions for everyone. The configurator adapts: if the customer says "trail riding, €800," it asks about terrain, rider experience, and frame preference — not the same 10 questions every time. And it validates compatibility at every step, which static quizzes don't do.
Complex catalogs where compatibility matters or where customers need guidance to choose: bikes, hi-fi systems, PC builds, camera setups, solar kits, fitness equipment, outdoor gear. If your support team answers "will this work with that?" more than 10 times a day, you need this.
You define compatibility rules in your catalog: which components work together, which accessories fit which base products, which combinations are invalid. The configurator enforces those rules. No AI guessing — if a combination isn't in your data, it won't recommend it.
Yes. You define job-based or build-based bundles: frame → fork → wheels → drivetrain → brakes. Configurator builds the complete compatible set and suggests it as a bundle. Customer sees one coherent build, not a list of individual items. Average order value goes up.
They can skip the guided flow and go straight to the product. The configurator is for customers who don't know yet — which is most of them for complex products. Customers who know what they want aren't the ones abandoning your cart.
Yes. Compatibility questions ("will this pedal fit this shoe?", "does this amp work with these speakers?") are answered before checkout. Support handles exceptions — damaged items, shipping issues — not "will this work with that?"
Yes. Embedded widget or chat overlay. Your catalog data stays in your platform; the configurator reads it via integration. Technical details and integration options are covered on the demo call.
Architecture, integration, full feature setFull product page →

Explore other industries

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Ready to see it in action?

30-minute demo. We show the configurator in action — task to compatible build, add all to cart. No pitch, no long deck.

What happens on the call:
→ We show the configurator in action (use-case-first, one entry, validated BOM)
→ We walk through your flow and integration options (chat widget, API, or embedded)
→ We answer your questions and next steps if it's a fit

AI Configurator for E-commerce Builds